At Stay inn, we, as data controllers, collect personal data about you when you visit our website or buy one of our products.
We prioritize personal data security very highly, and therefore have a strong focus on contributing to ensuring that our processing of your personal data complies with the personal data legislation in force at all times.
The purpose of this personal data policy is to explain when and which personal data we collect, why and how we process the collected personal data and to what extent we pass it on to third parties.
We therefore recommend that you read this personal data policy carefully.
If you have any questions about this personal data policy or how we process your personal data, you are welcome to contact us at info@lolobloom.dk.
Contact Information:
Stay inn
Heisesgade 21
Copenhagen Ø
Mail: info@stayinn.dk
Cvr. No.: DK39622823
When do we collect your personal data
We collect personal data to deliver the requested projects and services. Eg. When you
- Making a purchase.
- Contact our customer service.
- Would like to receive inquiries including marketing from us.
- Participates in a competition or uses our website.
What personal data do we collect and why
We collect and process the following personal data for the purposes described in our personal data policy.
User and contact information. We collect and process the contact information you give us in the form of name, address, telephone number, e-mail and country information when you register as
- Customer at Stay inn.
- If you contact our customer service.
- If you participate in one of our competitions or events.
We process your contact information so that we can confirm and deliver your purchases; or for you to participate in one of our competitions or events. If you make a purchase, we pass on information in the form of delivery addresses to third parties in accordance with this privacy policy. In addition, we collect your user and contact information in order to be able to send you relevant marketing if you have given separate consent to this.
Payment and invoicing information . We collect and process your payment and billing information when you make a purchase. We save your payment and invoicing information to make it easier for you to buy our products in the future. We process your payment and invoicing information so that we can deliver your purchased products. In this connection, we pass on your payment and invoicing conditions to third parties in accordance with this personal data policy.
Information about your purchases and preferences . We collect and process information about your purchases, including preferences for offers and products in which you show interest. We process information about your preferences and demographics with the aim of being able to provide you with a better service, adapt and improve our products and target the marketing we send you if you have given us consent to this.
Information collected via our website and social media . We collect and process information when you visit our website. We process this information to get to know you and your interests with the aim of being able to adapt and improve our website, marketing, products and to be able to provide a more targeted service. In addition, we process information with the aim of preventing illegal or offensive postings.
We make you aware that when you post on our website or other social media, others may use, tag or share your posts in a different way than you may have originally intended. By posting on our website and social media, you declare that you agree that we and others have the right and access to use, including passing on, the information you may post.
We also recommend that you always read the personal data policy that applies to the social media in question before you make a post.
Cookies . Like so many others, we collect information about you using cookies so that you can use and access our website via computer, tablet, phone, etc.
On what legal basis do we process your personal data
We process your personal data on the basis of the consent you give to our collection and further processing in accordance with this personal data policy. Eg. when you
- Wish to receive marketing from us, including newsletters.
- Participate in one of our competitions or events.
Our processing of your personal data on the basis of your consent is based on Article 6, paragraph 1 of the Personal Data Regulation. 1, letter a, cf. the Data Protection Act § 6, subsection 1.
We also process your personal data when fulfilling a contract to which you are a party, e.g. when you buy one of our products. Our processing of your personal data for the fulfillment of a contract is based on the Personal Data Regulation, Article 6, subsection 1, letter b, cf. section 6 subsection of the Data Protection Act. 1.
Finally, we process your personal data to the extent necessary to be able to comply with our legal obligations in accordance with Article 6, paragraph 1 of the Personal Data Regulation. 1, letter c, cf. the Data Protection Act § 6, subsection 1 as well as to the extent necessary to meet our legitimate interests in delivering, personalizing and improving our products and services. The legitimate interests are to create, deliver, provide support and maintain innovative products and services for you as a customer.
To whom we pass on your personal data
We only pass on your personal data when it is necessary to deliver our service to you or if it follows from a legal obligation that rests on us as the data controller.
When it is necessary to pass on your information, we have a high standard for processing personal data. We go to great lengths to ensure that everyone we pass on your information to complies with the personal data legislation in force at any given time.
As part of being able to deliver the best service to you, we are currently passing on your personal data to the following categories of suppliers and business partners:
Online payment providers . If you make a purchase on our website, we pass on your personal data in the form of card or account details to an online payment provider for the purpose of making the payment.
Carrier companies . If you make a purchase on our website, we pass on your personal data in the form of name and shipping/delivery information to an independent carrier with the aim of being able to deliver to the specified delivery location.
Marketing Partners . If you have given us permission to send you marketing, including newsletters, we use a number of partners to assist and assist us.
We point out that we are not responsible for the above business partners' or third parties' breach of the personal data legislation applicable at any time.
Especially on the transfer of information to third countries
If you have given us permission to send you marketing, including newsletters, we will transfer your personal data to recipients outside the EU and EEA cooperation.
These are Mailchimp, Google Analytics and Optimonster, which are located in the USA.
We base our transfer on the decision made by the EU Commission on the adequacy of the level of protection in the form of the EU-US Privacy Shield agreement, which all recipients are covered by. You can read more about the EU-US Privacy Shield agreement via this link https://www.privacyshield.gov/welcome .
How long we store your personal data
We store your personal data as long as it is necessary according to the stated purposes. Other than that:
- For personal data covered by the Bookkeeping Act, we store this data for a period of five (5) years from the end of the financial year to which the data relates, unless we have another materially relevant purpose for storage.
- For information covered by the general complaint period, we store this information for a period of two (2) years from the time the complaint period begins, unless we have another factually relevant purpose for storage.
Personal information that is no longer necessary according to the stated purposes will be deleted or anonymized.
Security
We have adopted internal rules on information security, which contain instructions and measures that protect your personal data from being destroyed, lost/altered, unauthorized disclosure and accidental access.
We have fixed procedures for granting access rights to those of our employees who process your personal data, and we control their actual access through logging and supervision.
To avoid data loss, we regularly back up our data sets and use encryption where necessary.
Our employees are trained and will continuously be further trained in the handling of personal data.
In the event of a security breach that poses a high risk to your rights, we will notify you of the security breach as soon as possible under the circumstances.
Your rights
When we process personal data about you, you have the following rights:
- You can at any time ask for insight into and a copy of the personal data that we process about you.
- You can update or change the contact information you have given us at any time.
- You can object to our processing of your personal data or request that we delete all or part of the personal data we hold about you. We will then carry out a concrete assessment of whether we are obliged to comply with your request.
- You can request that we transmit your personal data to you or to another data controller in a structured and common way and in a machine-readable format.
- You have the right not to be subject to a decision based solely on automatic processing.
You can read more about your rights on the Danish Data Protection Authority's website: www.datatilsynet.dk .
If you would like to make use of the above rights, or if you have questions about how we process your personal data, please contact us at info@stayinn.dk.
How do you withdraw consent?
If our processing of your personal data is based on your consent, you can withdraw your consent at any time.
If you wish to withdraw your consent, you can contact us via info@stayinn.dk.
Withdrawal of consent does not affect the lawfulness of the processing based on your consent prior to the withdrawal.
Complaint to the Danish Data Protection Authority
You have the right to complain to the Danish Data Protection Authority if you are dissatisfied with how we process your personal data or if you disagree with a decision on the processing of your personal data or rights made by us.
You can find the Norwegian Data Protection Authority's contact information and complaint instructions on the Danish Data Protection Authority's website: www.datatilsynet.dk.
If you are considering filing a complaint with the Norwegian Data Protection Authority, we hope that you will contact us first so that we can discuss the matter and hopefully find a solution.
Subject to changes in this personal data policy
We reserve the right to change this personal data policy. The latest edition will always be available on our website.
We issue notices of all important changes to this personal data policy – including changes to the purposes for which we process your personal data or changes in relation to your rights.
We recommend that you regularly check and update yourself with our personal data policy.
